Refund policy

Make It Right Promise
We built Oh Sheet to handle messes, not make them.

If your order arrives damaged, defective, missing, or incorrect, please contact us within 14 days of delivery at info@ohsheetsoap.com, and we’ll review the issue.

Eligible Refunds & Replacements

If your issue is approved, we may offer:

• A replacement item, or

• A refund to your original payment method

The resolution offered depends on the specific situation.

We do not require returns for damaged, defective, or incorrect items.

Hygiene & Returns

Due to the hygienic nature of our products, we do not accept physical returns.

Refunds or replacements are only issued for damaged, defective, missing, or incorrect orders. We do not offer refunds for change-of-mind purchases.

Refund Processing
Approved refunds are issued to the original payment method and typically process within 5–10 business days, depending on your bank or payment provider.

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Questions or Issues

If something feels off, contact us at info@ohsheetsoap.com. We’re here to help.

No runaround, no bull sheet.